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Frequently Asked Questions

Frequently Asked Questions

Availability & Leasing

What makes this community different from other rentals near Des Moines?

Brixin Townhomes at Magnolia Heights combines the privacy of a townhome with professional management, smart home features, and a suburban setting, creating a more residential alternative to traditional apartment living.

What floor plans are currently available?

Brixin Townhomes at Magnolia Heights offers spacious three- and four-bedroom townhomes for rent in Urbandale, IA. Each home features a multi-level layout with open living areas and private spaces upstairs, creating a comfortable, home-like feel. For the most up-to-date availability and pricing, please visit the Floor Plans page or contact our leasing team.

How do I schedule a tour?

Scheduling a tour is easy. You can request an in-person visit through the Schedule a Tour page, submit a contact form online, or call our leasing office directly. Our team will help coordinate a time that works best for you.

What is the application process?

Once you've selected your preferred townhome, you can apply online by clicking the "Apply Now" option next to your desired floor plan. The process includes submitting an application fee, holding deposit, and required documentation. Applications are reviewed based on income, credit, rental history, and background screening.

How long does the approval process take?

Most applications are reviewed within 13 business days after all required documentation has been received.

What lease terms do you offer?

Brixin Townhomes at Magnolia Heights offers lease terms ranging from 12 to 18 months, depending on availability and timing. Please contact our leasing office for current lease term options.

Is there a waitlist if the floor plan I want is not available?

Yes. If your preferred layout is not currently available, you can join our interest list by submitting an application along with a $50 application fee per person and a $100 reservation deposit. Our team will notify you when a matching home becomes available.

Pricing & Fees

What is the monthly rent?

Monthly rent varies depending on the floor plan, home features, and availability. For the most accurate pricing, please visit the Floor Plans page or contact our leasing team directly.

Are utilities included in rent?

Utilities are not included in the monthly rent. Residents are responsible for electricity, water, sewer, trash, and optional services such as internet and cable.

What is the security deposit amount?

Security deposits vary based on screening results and typically start at $550, up to one month's rent. Please contact our leasing office for details specific to your application.

Are there any application or administrative fees?

A $50 non-refundable application fee is required per applicant. A $150 holding fee will also be collected and applied toward your deposit upon approval. If your application is not approved, the holding fee will be refunded.

Do you require renters insurance?

Yes, renters insurance is required for all residents with a minimum liability coverage of $100,000. Please contact our leasing office for additional details.

Pet Policies

Are pets allowed?

Yes! Brixin Townhomes at Magnolia Heights is a pet-friendly community in Urbandale, IA.

Is there a pet fee, deposit, or monthly pet rent?

Up to 2 pets are allowed per home, with a $150 non-refundable pet fee and $50 monthly pet rent per pet. There is no pet deposit.

Are there any breed or weight restrictions?

Breed restrictions apply; there is no weight limit. Restricted breeds include American Pit Bull Terrier, Bull Terrier, Staffordshire Terrier, American Staffordshire, Rottweiler, German Shepherd, Siberian Husky, Alaskan Malamute, Doberman, Chow, Great Dane, St. Bernard, Akita, Presa Canario, Wolf hybrids, and any mixtures of these breeds. Please contact the leasing office with any questions.

Townhome Features

What appliances are included?

Each townhome includes stainless-steel kitchen appliances such as a refrigerator, oven/range, microwave, and dishwasher, along with a full-size in-home washer and dryer.

Is there in-unit laundry?

All homes include a dedicated laundry area with a full-size washer and dryer for added convenience.

Do the apartments have air conditioning and heating?

Yes, each home includes central air conditioning and heating, along with a programmable smart thermostat.

Do you offer furnished units?

Townhomes are leased unfurnished, but our leasing team can connect you with third-party furnishing providers if needed.

Are there options for upgraded finishes?

Every home is brand-new and features modern finishes such as quartz countertops, white shaker-style cabinetry, stainless-steel appliances, kitchen islands, and wood-style flooring throughout the main living areas.

Do these townhomes offer more space than typical apartments in Urbandale?

Yes. With three- and four-bedroom layouts, multi-level designs, and attached garages, these homes provide significantly more space than most traditional apartments in the area.

Are these townhomes a good fit for remote work?

Yes. The larger layouts and multiple living areas make it easy to create a dedicated home office, workspace, or flex area that fits your routine.

What smart home features are included in each townhome?

Each home includes smart home technology such as a programmable thermostat, video doorbell, keyless entry, and integrated home security system for added convenience and peace of mind.

Community Amenities

What amenities are available for residents?

Brixin Townhomes at Magnolia Heights is designed around maintenance-free living, with professional on-site management, 24-hour emergency maintenance, lawn care, and snow removal all included. Residents also benefit from planned social activities.

Is parking available and are there any additional fees?

Each townhome includes an attached two-car garage and a private driveway, providing convenient, direct-access parking at your home.

How does maintenance-free living work in this community?

Services like lawn care, snow removal, and maintenance support are handled by the on-site team, allowing residents to enjoy a home-style living experience without the responsibilities of upkeep.

Location & Neighborhood

What public transportation options are nearby?

Brixin Townhomes at Magnolia Heights offers convenient access to major roadways including I-35 and I-80, making commuting throughout Urbandale, West Des Moines, and the greater Des Moines area simple.

Are there shops, restaurants, or grocery stores within walking distance?

Nearby shopping and dining options include Hy-Vee, Fareway, and a variety of restaurants along Douglas Parkway and Hickman Road, all just a short drive from the community.

How far is the property from major employers or attractions?

Residents enjoy convenient access to major employers such as John Deere, Wells Fargo, MercyOne, and Athene, along with nearby retail destinations like Jordan Creek Town Center.

Policies & Procedures

How do I pay rent?

Residents can pay rent through the online resident portal using ACH or major credit cards.

How do I submit a maintenance request?

Maintenance requests can be submitted through the resident portal, and 24-hour emergency maintenance services are available.

What is your policy for breaking a lease?

If you need to end your lease early, termination fees may apply. Please refer to your lease agreement or contact the leasing office for details.

What is your guest policy?

Guests are welcome, though extended stays may require prior approval. Please contact the leasing office for more information.